4 , 2020 (2 )J.L.J.R.165 , 2021 (1 )MhLj569 , (2020 )3 MLJ499 , 2021 (1 )MPLJ37 , 2020 (2 )PLJR165 , 2020 (5 )SCALE562 , (2023 )13 SCC799 , 2020 (6 ) SCJ 410 , [2020 ]5 SCR176 , 2020 (3 )SCT497 (SC ), 2021 (2 )SLR268 (SC ), ,MANU/SC/0304/2020D.Y. Chandrachud#Ajay Rastogi#23SC3020Judgment/OrderAIR#ALD#CPJ#CPR#INSC#JLJR#MANU#MhLJ#MLJ#MPLJ#PLJR#SCALE#SCC#SCJ#SCR#SCT#SLRD.Y. Chandrachud,SUPREME COURT OF INDIA2020-3-192726,49997,50023,49973,49979,49970,17381,49966,17163,50021,16948,16952,16918,49953,49965,49971,49977 -->

MANU/SC/0304/2020

True Court CopyTM English

IN THE SUPREME COURT OF INDIA

Civil Appeal No. 2014 of 2020 (Arising out of SLP (C) No. 2150 of 2020)

Decided On: 17.03.2020

Appellants: The Joint Labour Commissioner and Registering Officer and Ors. Vs. Respondent: Kesar Lal ..(+)

Hon'ble Judges/Coram:
Dr. D.Y. Chandrachud and Ajay Rastogi

JUDGMENT

Dr. D.Y. Chandrachud, J.

1. The neat issue which has to be adjudicated upon in this appeal is whether a construction worker who is registered under the Building and Other Construction Workers' (Regulation of Employment and Conditions of Service) Act, 19961 and is a beneficiary of the Scheme made under the Rules framed pursuant to the enactment, is a 'consumer' within the meaning of Section 2(d) of the Consumer Protection Act 1986. The issue assumes significance because the answer will determine whether a beneficiary of a statutory welfare scheme is entitled to exact accountability by invoking the remedies under the Consumer Protection Act 1986.

2. Parliament enacted the Act of 1996 "to regulate the employment and conditions of service of building and other construction workers and to provide for their safety, health and welfare measures and for other matters connected therewith or with incidental thereto". In pursuance of the rule-making powers conferred by Sections 40 and 62, the Union Government has framed the Building and Other Construction Workers' (Regulation of Employment and Conditions of Service) Rules, 1998. The State of Rajasthan has also framed the Rajasthan Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Rules in 20092. In pursuance of the provisions contained in Section 18, the State government constituted the Rajasthan Building and Other Construction Workers Welfare Board. The Welfare Board has formulated several schemes for beneficiaries registered under the Act. One of the schemes which was formulated on 1 August 2011 is for rendering financial assistance on the occasion of the marriage of a daughter of a beneficiary. The scheme envisages that financial a........