Telecom Regulatory Authority of India

07.09.2015

Media and Communication

TRAI Report on effectiveness of TRAI orders and customer perception

MANU/TRAI/0060/2015

TRAI has conducted Customer satisfaction survey through independent agencies for the assessment of Quality of Service being provided by the telecom service providers and collected customers views through survey for the assessment of (i) Implementation and Effectiveness of various regulations, directions and orders issued by TRAI in the interest of consumers and (ii) Customer perception of telecom service through surveys during the period from October, 2014 to March, 2015.

Tags : Trai assessment survey

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